{"id":17992,"date":"2026-07-13T09:24:58","date_gmt":"2026-07-13T08:24:58","guid":{"rendered":"https:\/\/pastacocco.com\/?page_id=17992"},"modified":"2026-07-13T09:42:58","modified_gmt":"2026-07-13T08:42:58","slug":"rimborso-guest","status":"publish","type":"page","link":"https:\/\/pastacocco.com\/en\/rimborso-guest\/","title":{"rendered":"Rimborso Ospite"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17992\" class=\"elementor elementor-17992\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96f22b7 e-flex e-con-boxed e-con e-parent\" data-id=\"96f22b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c5943e e-con-full e-flex e-con e-child\" data-id=\"2c5943e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b0c86 elementor-widget elementor-widget-text-editor\" data-id=\"37b0c86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utilizza questo modulo esclusivamente se hai effettuato l\u2019ordine come ospite, senza creare o utilizzare un account. <br \/>Se invece hai effettuato l\u2019acquisto tramite il tuo account, accedi alla tua area riservata, vai alla pagina \u201c<a href=\"https:\/\/pastacocco.com\/mio-account\/orders\/\">Ordini<\/a>\u201d, individua l\u2019ordine di riferimento e clicca sul pulsante \u201cRichiedi rimborso\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d810aae elementor-widget elementor-widget-shortcode\" data-id=\"d810aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"ssr-guest-refund-form-wrapper\">\n\t\t\t<h2 class=\"ssr-form-title\">Request a Refund<\/h2>\n\t\n\t<div class=\"ssr-form-messages\"><\/div>\n\n\t<form id=\"ssr-guest-refund-form\" class=\"ssr-guest-refund-form\" method=\"post\">\n\t\t<!-- Step 1: Order Details -->\n\t\t<div class=\"ssr-form-step ssr-form-step-1\">\n\t\t\t<h3>Step 1: Verify Your Order<\/h3>\n\t\t\t<p class=\"ssr-step-description\">\n\t\t\t\tPlease provide your order details. We will send a verification code to your email address.\t\t\t<\/p>\n\n\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t<label for=\"ssr-guest-email\">\n\t\t\t\t\tEmail Address\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t<input\n\t\t\t\t\ttype=\"email\"\n\t\t\t\t\tid=\"ssr-guest-email\"\n\t\t\t\t\tname=\"email\"\n\t\t\t\t\trequired\n\t\t\t\t\tplaceholder=\"Email address used for the order\"\n\t\t\t\t\/>\n\t\t\t\t<p class=\"description\">\n\t\t\t\t\tEnter the email address you used when placing the order.\t\t\t\t<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t<label for=\"ssr-guest-order-id\">\n\t\t\t\t\tOrder Number\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t<input\n\t\t\t\t\ttype=\"text\"\n\t\t\t\t\tid=\"ssr-guest-order-id\"\n\t\t\t\t\tname=\"order_id\"\n\t\t\t\t\trequired\n\t\t\t\t\tplaceholder=\"e.g., 12345\"\n\t\t\t\t\/>\n\t\t\t\t<p class=\"description\">\n\t\t\t\t\tYou can find your order number in the order confirmation email.\t\t\t\t<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t<label for=\"ssr-guest-order-date\">\n\t\t\t\t\tOrder Date\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t<input\n\t\t\t\t\ttype=\"date\"\n\t\t\t\t\tid=\"ssr-guest-order-date\"\n\t\t\t\t\tname=\"order_date\"\n\t\t\t\t\trequired\n\t\t\t\t\tmax=\"2026-07-14\"\n\t\t\t\t\/>\n\t\t\t\t<p class=\"description\">\n\t\t\t\t\tSelect the date you placed the order.\t\t\t\t<\/p>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"ssr-refund-policy-notice\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\tPlease review our <a href=\"https:\/\/pastacocco.com\/en\/termini-e-condizioni-di-vendita\/\" target=\"_blank\" rel=\"noopener noreferrer\">refund policy<\/a> before submitting your refund request.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"ssr-step-messages\"><\/div>\n\n\t\t\t<div class=\"ssr-form-actions\">\n\t\t\t\t<button type=\"button\" class=\"woocommerce-button alt wp-element-button button ssr-btn\" id=\"ssr-verify-order-btn\">\n\t\t\t\t\tSend Verification Code\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<!-- Step 2: Email Verification Code -->\n\t\t<div class=\"ssr-form-step ssr-form-step-2\" style=\"display: none;\">\n\t\t\t<h3>Step 2: Enter Verification Code<\/h3>\n\t\t\t<p class=\"ssr-step-description\">\n\t\t\t\tWe sent a 6-digit verification code to your email address. Please enter it below.\t\t\t<\/p>\n\n\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t<label for=\"ssr-guest-verification-code\">\n\t\t\t\t\tVerification Code\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t<input\n\t\t\t\t\ttype=\"text\"\n\t\t\t\t\tid=\"ssr-guest-verification-code\"\n\t\t\t\t\tname=\"verification_token\"\n\t\t\t\t\trequired\n\t\t\t\t\tmaxlength=\"6\"\n\t\t\t\t\tpattern=\"[0-9]{6}\"\n\t\t\t\t\tinputmode=\"numeric\"\n\t\t\t\t\tautocomplete=\"one-time-code\"\n\t\t\t\t\tplaceholder=\"000000\"\n\t\t\t\t\/>\n\t\t\t\t<p class=\"description\">\n\t\t\t\t\tThe code expires in 15 minutes. Check your spam folder if you don&#039;t see the email.\t\t\t\t<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ssr-step-messages\"><\/div>\n\n\t\t\t<div class=\"ssr-form-actions\">\n\t\t\t\t<button type=\"button\" class=\"woocommerce-button alt wp-element-button button ssr-btn-secondary\" id=\"ssr-back-to-step-1-btn\">\n\t\t\t\t\tBack\t\t\t\t<\/button>\n\t\t\t\t<button type=\"button\" class=\"woocommerce-button alt wp-element-button button ssr-btn-secondary\" id=\"ssr-resend-code-btn\">\n\t\t\t\t\tResend Code\t\t\t\t<\/button>\n\t\t\t\t<button type=\"button\" class=\"woocommerce-button alt wp-element-button button ssr-btn\" id=\"ssr-verify-code-btn\">\n\t\t\t\t\tVerify Code\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<!-- Step 3: Refund Request -->\n\t\t<div class=\"ssr-form-step ssr-form-step-3\" style=\"display: none;\">\n\t\t\t<h3>Step 3: Refund Details<\/h3>\n\n\t\t\t<div class=\"ssr-order-summary\" style=\"display: none;\">\n\t\t\t\t<h4>Order Summary<\/h4>\n\t\t\t\t<div class=\"ssr-order-details\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t\t<label class=\"ssr-label-strong\">Refund Type<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label class=\"ssr-refund-type-option\">\n\t\t\t\t\t\t\t<input type=\"radio\" name=\"refund_type\" value=\"full\" checked \/>\n\t\t\t\t\t\t\t<span class=\"ssr-option-label\">Full Order Refund<\/span>\n\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\tclass=\"ssr-tooltip\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\trole=\"img\"\n\t\t\t\t\t\t\t\taria-label=\"Request a refund for the entire order.\"\n\t\t\t\t\t\t\t\tdata-tooltip=\"Request a refund for the entire order.\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t?\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<label class=\"ssr-refund-type-option\">\n\t\t\t\t\t\t\t<input type=\"radio\" name=\"refund_type\" value=\"partial\"  \/>\n\t\t\t\t\t\t\t<span class=\"ssr-option-label\">Partial Refund (Select Items)<\/span>\n\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\tclass=\"ssr-tooltip\"\n\t\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\t\trole=\"img\"\n\t\t\t\t\t\t\t\taria-label=\"Request a refund for specific items only.\"\n\t\t\t\t\t\t\t\tdata-tooltip=\"Request a refund for specific items only.\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t?\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"ssr-form-group ssr-line-items-container\" style=\"display: none;\">\n\t\t\t\t\t<label class=\"ssr-label-strong\">Select Items to Refund<\/label>\n\t\t\t\t\t<div class=\"ssr-line-items\" id=\"ssr-guest-line-items-list\">\n\t\t\t\t\t\t<p class=\"ssr-no-items-message\">\n\t\t\t\t\t\t\tOrder items will appear here after verification.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t\t<label for=\"ssr-guest-reason-dropdown\" class=\"ssr-label-strong\">\n\t\t\t\t\t\tRefund Reason\t\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t\t<select\n\t\t\t\t\t\tid=\"ssr-guest-reason-dropdown\"\n\t\t\t\t\t\tname=\"refund_reason_id\"\n\t\t\t\t\t\tclass=\"ssr-refund-reason-dropdown\"\n\t\t\t\t\t\trequired\n\t\t\t\t\t>\n\t\t\t\t\t\t<option value=\"\">\u2014 Select a reason \u2014<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"1\">\n\t\t\t\t\t\t\t\tHo ricevuto un prodotto diverso da quello ordinato\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"2\">\n\t\t\t\t\t\t\t\tHo ricevuto un formato o una quantit\u00e0 errata\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"3\">\n\t\t\t\t\t\t\t\tUno o pi\u00f9 prodotti risultano mancanti\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"4\">\n\t\t\t\t\t\t\t\tIl prodotto \u00e8 danneggiato o inutilizzabile\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"5\">\n\t\t\t\t\t\t\t\tIl pacco \u00e8 arrivato danneggiato\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"6\">\n\t\t\t\t\t\t\t\tAltro.\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"ssr-form-group\">\n\t\t\t\t<label for=\"ssr-guest-reason\" class=\"ssr-label-strong\">\n\t\t\t\t\tAdditional Details\t\t\t\t\t\t\t\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t<textarea\n\t\t\t\t\tid=\"ssr-guest-reason\"\n\t\t\t\t\tname=\"reason\"\n\t\t\t\t\trows=\"4\"\n\t\t\t\t\tplaceholder=\"Please provide any additional details about your refund request...\"\n\t\t\t\t\trequired\t\t\t\t><\/textarea>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"ssr-refund-policy-notice\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\tPlease review our <a href=\"https:\/\/pastacocco.com\/en\/termini-e-condizioni-di-vendita\/\" target=\"_blank\" rel=\"noopener noreferrer\">refund policy<\/a> before submitting your refund request.\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"ssr-step-messages\"><\/div>\n\n\t\t\t<div class=\"ssr-form-actions\">\n\t\t\t\t<button type=\"button\" class=\"woocommerce-button alt wp-element-button button ssr-btn-secondary\" id=\"ssr-back-btn\">\n\t\t\t\t\tBack\t\t\t\t<\/button>\n\t\t\t\t<button type=\"submit\" class=\"woocommerce-button alt wp-element-button button ssr-btn\">\n\t\t\t\t\tSubmit Refund Request\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c888192 e-con-full e-flex e-con e-child\" data-id=\"c888192\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc9ecd elementor-widget elementor-widget-image\" data-id=\"4cc9ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-683x1024.jpg\" class=\"attachment-large size-large wp-image-17356\" alt=\"\" srcset=\"https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-683x1024.jpg 683w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-200x300.jpg 200w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-768x1152.jpg 768w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-1024x1536.jpg 1024w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-1365x2048.jpg 1365w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-8x12.jpg 8w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-600x900.jpg 600w, https:\/\/pastacocco.com\/wp-content\/uploads\/2025\/12\/1G8A3668-scaled.jpg 1707w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Utilizza questo modulo esclusivamente se hai effettuato l\u2019ordine come ospite, senza creare o utilizzare un account. Se invece hai effettuato l\u2019acquisto tramite il tuo account, accedi alla tua area riservata, vai alla pagina \u201cOrdini\u201d, individua l\u2019ordine di riferimento e clicca sul pulsante \u201cRichiedi rimborso\u201d.<\/p>","protected":false},"author":1960,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-17992","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Utilizza questo modulo esclusivamente se hai effettuato l\u2019ordine come ospite, senza creare o utilizzare un account. Se invece hai effettuato l\u2019acquisto tramite il tuo account, accedi alla tua area riservata, vai alla pagina \u201cOrdini\u201d, individua l\u2019ordine di riferimento e clicca sul pulsante \u201cRichiedi rimborso\u201d. Request a Refund Step 1: Verify Your Order Please provide your\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/pastacocco.com\/en\/rimborso-guest\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Pastificio Cav. Giuseppe Cocco - Pasta Cocco, la Pasta come una Volta -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Rimborso Ospite - Pastificio Cav. Giuseppe Cocco - Pasta Cocco, la Pasta come una Volta\" \/>\n\t\t<meta property=\"og:description\" content=\"Utilizza questo modulo esclusivamente se hai effettuato l\u2019ordine come ospite, senza creare o utilizzare un account. Se invece hai effettuato l\u2019acquisto tramite il tuo account, accedi alla tua area riservata, vai alla pagina \u201cOrdini\u201d, individua l\u2019ordine di riferimento e clicca sul pulsante \u201cRichiedi rimborso\u201d. Request a Refund Step 1: Verify Your Order Please provide your\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/pastacocco.com\/en\/rimborso-guest\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-07-13T08:24:58+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-07-13T08:42:58+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Rimborso Ospite - Pastificio Cav. Giuseppe Cocco - Pasta Cocco, la Pasta come una Volta\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Utilizza questo modulo esclusivamente se hai effettuato l\u2019ordine come ospite, senza creare o utilizzare un account. 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